Frequently Asked Questions

Do I get to keep my proofs?

Yes, you receive a DVD with all unedited image files at end of your photo session that you may use to make prints for your own personal use.

How are Photo Sessions Reserved?

With the popularity of our photography sessions, it is important to reserve in advance to make certain you have the best for your wedding or event. Photo session bookings are by availability on a first come, first served basis.

• A 25% non-refundable deposit is required to schedule and secure your photo session.
• Payment of the remaining balance is due on the day of the photo session, at its completion.
• Payment for your session is by cash or credit card or via Google Checkout. Sorry, we cannot accept checks.

In consideration, session date requests are reserved and held for 5 days from the time we receive your initial Inquiry. We respond by e-mail to your inquiry within 1 or 2 days. Once the details of the photo session are established you will receive an e-mail with your agreement attached which itemizes the services you are purchasing. All prices listed on the website are subject to change without notice. Please call for the latest prices.

How do I select my images for prints and editing?

When the photo session is complete, you receive a disc with the proofs or unedited JPEG files. After reviewing the proofs, select the images you want to be edited and e-mail the image numbers.

Am I able to add additional edited images to my package?

Yes, you may add images you would like edited to your photo package. Additional edited prints and files are $25.USD each.

Do I get to review my edited images before they are final?

Yes, you receive another disc with the edited images.

How do I receive my edited images?

DVDs of edited images are sent by USPS or other carriers to your address. Package prices do not include shipping and handling. Please see our shipping and handling rates below.

Are there any Additional Charges or Fees?

1. Additional DVDs are $25.USD each
2. Unedited Raw Files are $18 USD each
3. Edited PSD Files for Super Enlargements are $50 USD each
4. Additional Edited prints and Files are $25.USD each
5. Add (5) Additional Edited prints and Files for $100 USD
6. Charges for Advanced Photo Editing and Digital Imaging Services are $70 USD per hour (about 5 images)
7. Travel fee for North Shore photo sessions $75 USD

What are the shipping and handling charges?

• FedEx shipping and handling in the US is $25 USD
• International FedEx shipping and handling is $35 USD

What if I have to cancel or reschedule?

A MINIMUM OF 72 HOURS NOTICE IS REQUIRED FOR CANCELLATION OR RESCHEDULING OF YOUR SESSION.
If a notice of cancellation is received within less than 72 hours, then you are responsible for the full cost of the session, due immediately. If a re-schedule date is available, a re-schedule fee of $50 USD would apply.

Will you do a Re-Shoot?

Re-shoots are not offered due to dissatisfaction with clothing, facial expressions, hair, wind or other items beyond our control. In the event that you would like to schedule another shoot due to one of the above, we may offer a re-shoot at a 25% discount. All re-shoots must be scheduled & completed within 2 weeks from initial session.